How To Decide When To Use What In Office 365 - SPTechCon 2015

How To Decide When To Use What In Office 365 - SPTechCon 2015 from Richard Harbridge

1. 1. SPTechCon The SharePoint Technology Conference SPTechCon The SharePoint Technology Conference
2. 2. DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER! It goes into much greater depth and can be found at WhenToUseWhat.com
3. 3. RICHARD HARBRIDGE My twitter handle is @RHarbridge, blog is http://RHarbridge.com, and I work at SPEAKER | AUTHOR | SUPER FRIENDLY
4. 4. Find people Share my stuff Build internal communities Stay connected Get answers (general) Get answers (moderated) Collaborate on docs internally Collaborate on docs externally Build external communities WHAT PEOPLE OFTEN THINK OF… It’s not as simple as comparing and selecting one tool over another…
5. 5. 1. THE TECHNOLOGY WORKS BEST TOGETHER… Thinking about this from a versus perspective is the wrong approach.
6. 6. To maximize the value Office 365 provides we need to use as much of it as we can. 1. THE TECHNOLOGY WORKS BEST TOGETHER…
7. 7. 2. WHEN TO USE WHAT HAS MULTIPLE LEVELS… So you need to answer it in different ways.
8. 8. Remember that your enterprise strategy should indicate purpose and guidance. Messaging & Calendaring Platform (Outlook & Exchange) Purpose: This is our corporate e-mail and calendaring solution. Best for: Corporate email communications (both internal and external) and to manage calendars. Example of high level guidance: Dialogue and decision making with small groups, where information is sensitive and should not be shared broadly.  Requests for approval or funding for an initiative  Discussions about the direction of a project  Reminders for deadlines  Calendar management Think twice before using for: Personal email communication Social Collaboration Platform (Yammer) Purpose: Corporate social networking and social collaboration solution. Best for: Exchanging ideas, news and thoughts. It is also great at engaging others and sparking a conversation around a specific topic. Example of high level guidance: Dialogue, social collaboration and networking take place on Yammer. It is used to share network with colleagues to develop greater belonging and connection. • Ask questions and exchange ideas • Internal contests • Brainstorm w/ virtual/cross-segment teams • Recognize performance w/ praise • Place where employees can practice building online reputation with quality contributions Think twice before using for: Extremely confidential or private information (while you can do this within Yammer safely there may be better options for you to leverage). 2. WHEN TO USE WHAT HAS MULTIPLE LEVELS…
9. 9. If you don’t have clear organizational technology guidance, it will be much harder. Individual Group Organizational 2. WHEN TO USE WHAT HAS MULTIPLE LEVELS…
10. 10. Spend the majority of your efforts providing individual and group guidance. Individual Group Organizational Individual Group Organizational 2. WHEN TO USE WHAT HAS MULTIPLE LEVELS…
11. 11. Even if you have decided on the technology what about which features? 3. KNOWING WHAT PRODUCT TO USE ISN’T ENOUGH… OR
12. 12. Users often wont use a matrix. They are trying to do more than make a decision. 4. PEOPLE AREN’T MAKING ONE DECISION…
13. 13. When users can't decide they use what they know,; even if better options exist. 5. GETTING SUSTAINED COMMITMENT…
14. 14. So how can we help arm all of you to better achieve sustained commitment? THE FIVE REASONS WHEN TO USE WHAT IS A HARD QUESTION… 1. Technology Works Best Together 2. When To Use What Has Multiple Levels 3. Knowing Which Product Isn’t Enough 4. People Aren’t Making A One Time Decision 5. Sustained Commitment Is Critical
15. 15. Value Commitment Understanding Interest
16. 16. Value Commitment Understanding Interest
17. 17. REAL WORLD ADOPTION ACTIVITIES & MORE… Find great ideas for driving interest in our latest book http://improveit.how/book
18. 18. GETTING MORE PEOPLE TO USE THE TECHNOLOGY IS IMPORTANT… Often getting people to use more of the technology is just as important.
19. 19. ARE USERS AWARE OF APP EXPERIENCES? Are you actively providing awareness of ways people can work at on any device?